{"id":1214,"date":"2023-10-19T19:06:02","date_gmt":"2023-10-19T19:06:02","guid":{"rendered":"https:\/\/bcchrmicro.wpengine.com\/?page_id=1214"},"modified":"2026-04-02T16:44:55","modified_gmt":"2026-04-02T16:44:55","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.bcchr.ca\/gut4health\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div  class=\"fndry-container fndry-responsive-bg fndry-container--full fndry-pt--md-3 fndry-pr--md-3 fndry-pl--md-3 fndry-pb--md-6 fndry-pr--sm-2 fndry-pl--sm-2 fndry-pb--sm-3\" style=\"--fndry-bg:var(--fndry-color-tertiaryLight)\">\n\t<div  class=\"fndry-container fndry-responsive-bg\">\n\t<div class=\"fndry-row fndry-align--center fndry-justify--sm-center fndry-justify--between\">\n\t<div  class=\"fndry-col fndry-responsive-bg fndry-col--6 fndry-col--md-10 fndry-col--sm-12 fndry-pl--2 fndry-pb--5 fndry-pt--5 fndry-pt--md-2 fndry-pb--md-2 fndry-pr--md-0 fndry-pl--md-0\">\n\t<div class=\"breadcrumbs align fndry-pb--2 wp-block-bcn-breadcrumb-trail has-text-color has-background \" vocab=\"https:\/\/schema.org\/\" typeof=\"BreadcrumbList\">\n\t<span><\/span>\n\t<span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to Gut4Health.\" href=\"https:\/\/www.bcchr.ca\/gut4health\" class=\"home\" ><span property=\"name\">Gut4Health<\/span><\/a><meta property=\"position\" content=\"1\"><\/span><span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to News.\" href=\"https:\/\/www.bcchr.ca\/gut4health\/?page_id=1229\" class=\"post-root post post-post\" aria-current=\"page\"><span property=\"name\">News<\/span><\/a><meta property=\"position\" content=\"2\"><\/span><\/div>\n<h1 class=\"fndry-heading\">FAQ<\/h1><p class=\"fndry-paragraph fndry-text-bannerIntro20\">Check out our answers to some frequently asked questions.<\/p><\/div>\n<div  class=\"fndry-col fndry-responsive-bg fndry-col--5 fndry-col--md-12\">\n\t<figure  class=\"fndry-image fndry-mb--0\" style=\"--imageWidth:100%;--img-height-all:100%\" aria-labelledby=\"img-2497\">\n\t<img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"750\" src=\"https:\/\/www.bcchr.ca\/gut4health\/files\/2025\/12\/gut-4-health-faq.jpg\" class=\"fndry-image__img\" aria-hidden=\"true\" role=\"presentation\" style=\"--borderRadius:0px;--objectFit:cover;--imagePosX:50%;--imagePosY:50%\" srcset=\"https:\/\/www.bcchr.ca\/gut4health\/files\/2025\/12\/gut-4-health-faq.jpg 900w, https:\/\/www.bcchr.ca\/gut4health\/files\/2025\/12\/gut-4-health-faq-300x250.jpg 300w, https:\/\/www.bcchr.ca\/gut4health\/files\/2025\/12\/gut-4-health-faq-768x640.jpg 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>\t\t<\/figure>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n<div  class=\"fndry-container fndry-responsive-bg fndry-pt--5 fndry-pb--5 fndry-pr--md-1 fndry-pl--md-1 fndry-pt--md-3 fndry-pb--md-3 fndry-pt--sm-0 fndry-pb--sm-0 fndry-mt--sm-3 fndry-mb--sm-3\">\n\t<div class=\"fndry-row fndry-justify--center\">\n\t<div  class=\"fndry-col fndry-responsive-bg fndry-col--10 fndry-col--sm-12 fndry-col--md-12 fndry-pr--sm-2 fndry-pl--sm-2 fndry-pt--md-4 fndry-pb--md-4 fndry-pr--md-3 fndry-pl--md-3 fndry-d--flex fndry-flex--col fndry-align--start fndry-justify--center\">\n\t<h2 class=\"fndry-heading\">Frequently Asked Questions<\/h2>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Does my project need a formal quote and\/or \u201cStatement of Work\u201d?<\/strong><\/summary>\n<p>If your project involves only straightforward services, such as DNA extraction and 16S rRNA sequencing, which are clearly listed on the service fees page, then you don\u2019t need a quote. However, if you require services that include start-to-finish design and additional analysis consulting, the best option is to contact our team at gut4health@bcchr.ca. Either way, we always respond to email requests, so please feel free to reach out anytime.<\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>How should I ship samples to Gut4Health?<\/strong><\/summary>\n<p>Please ship biological and RNA samples on dry ice. DNA samples can be shipped using gel packs in an insulated container.&nbsp;<strong>Do not ship wet ice<\/strong>. A mailing label can be downloaded under the&nbsp;<a href=\"https:\/\/www.bcchr.ca\/gut4health\/services\/\" data-type=\"page\" data-id=\"320\">Services<\/a>&nbsp;page.<\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What concentration and quality does my DNA need to be for library prep?<\/strong><\/summary>\n<p>Please view instructions within the sample submission form Excel sheet on our website under the&nbsp;<a href=\"https:\/\/www.bcchr.ca\/gut4health\/services\/\" data-type=\"page\" data-id=\"320\">Services<\/a>&nbsp;page.<\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Does the DNA need to be normalized to submit for library prep?<\/strong><\/summary>\n<p>No, Gut4Health staff will normalize the DNA prior to library prep.<\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Do I need to provide my own primers for sequencing?<\/strong><\/summary>\n<p>No, Gut4Health has its own custom indexes and primers for library prep and sequencing. More information about these can be found under Reference Protocols in the&nbsp;<a href=\"https:\/\/www.bcchr.ca\/gut4health\/protocols\/\" data-type=\"page\" data-id=\"823\">Protocols<\/a>&nbsp;page.<\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>I don\u2019t see the metagenomics on the service fee list. How can I estimate the cost of this analysis?<\/strong><\/summary>\n<p>Metagenomic analysis price vary depending on number of samples, depth of analysis (<a href=\"https:\/\/www.bcchr.ca\/gut4health\/files\/2025\/12\/shotgun-depth-recommendations.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Shotgun depth recommendation<\/a>), scope of the project, etc. Please send us an email at <a href=\"mailto:gut4health@bcchr.ca\" target=\"_blank\" rel=\"noreferrer noopener\">gut4health@bcchr.ca<\/a>, and we will be happy to provide a personalized quote for your project.<\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What type of project information is required for submission, and what is the current turnaround time?<\/strong><\/summary>\n<p>Please check our&nbsp;<strong>\u201cProject Intake Form\u201d<\/strong>&nbsp;under&nbsp;<a href=\"https:\/\/www.bcchr.ca\/gut4health\/services\/\" data-type=\"page\" data-id=\"320\">Services<\/a>&nbsp;on our website for more details. The last step of the intake form contains several key details about the project, such as the type of bioinformatic analysis requested, deliverables, and timeline estimation.<\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Can I send my own stool sample for a microbiome test?<\/strong><\/summary>\n<p>Gut4Health provides microbiome analyses for research purposes only. We recommend discussing with your physician to explore any active studies relevant to your specific condition.<\/p>\n<\/details>\n<\/div>\n<\/div><\/div>\n\n\n<div  class=\"fndry-container fndry-responsive-bg fndry-container--full fndry-pt--md-3 fndry-pr--md-3 fndry-pl--md-3 fndry-pb--md-6 fndry-pr--sm-2 fndry-pl--sm-2\" style=\"--fndry-bg:var(--fndry-color-light)\">\n\t<div  class=\"fndry-container fndry-responsive-bg\">\n\t<div class=\"fndry-row fndry-align--center fndry-justify--sm-center fndry-justify--between\">\n\t<div  class=\"fndry-col fndry-responsive-bg fndry-col--6 fndry-col--md-10 fndry-col--sm-12 fndry-pl--2 fndry-pb--5 fndry-pt--5 fndry-pt--md-2 fndry-pb--md-2\">\n\t<h2 class=\"fndry-heading\" style=\"color:var(--fndry-color-secondary)\">Contact Us<\/h2><p class=\"fndry-paragraph fndry-text-intro18\">If you have inquries about the Gut4Health core, reach out.<\/p><a  href=\"https:\/\/www.bcchr.ca\/gut4health\/contact\/\" rel=\"\" id=\"fndry-block-64b567d42514c\" class=\"fndry-btn fndry-btn-secondaryButtonWArrow\">Contact<\/a><\/div>\n<div  class=\"fndry-col fndry-responsive-bg fndry-col--5 fndry-d--md-none\">\n\t<figure  class=\"fndry-image fndry-mb--0\" style=\"--imageWidth:100%;--img-height-all:100%\" aria-labelledby=\"img-2481\">\n\t<img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"814\" src=\"https:\/\/www.bcchr.ca\/gut4health\/files\/2025\/12\/bc-childrens-hospital-research-institute.jpg\" class=\"fndry-image__img\" aria-hidden=\"true\" role=\"presentation\" style=\"--borderRadius:0px;--objectFit:cover;--imagePosX:50%;--imagePosY:50%\" srcset=\"https:\/\/www.bcchr.ca\/gut4health\/files\/2025\/12\/bc-childrens-hospital-research-institute.jpg 960w, https:\/\/www.bcchr.ca\/gut4health\/files\/2025\/12\/bc-childrens-hospital-research-institute-300x254.jpg 300w, https:\/\/www.bcchr.ca\/gut4health\/files\/2025\/12\/bc-childrens-hospital-research-institute-768x651.jpg 768w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/>\t\t<\/figure>\n<\/div>\n<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_lmt_disableupdate":"no","_lmt_disable":"","inline_featured_image":false,"footnotes":"","fndry_alternate_title":"Alternate Title!"},"class_list":["post-1214","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.bcchr.ca\/gut4health\/wp-json\/wp\/v2\/pages\/1214","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bcchr.ca\/gut4health\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bcchr.ca\/gut4health\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bcchr.ca\/gut4health\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bcchr.ca\/gut4health\/wp-json\/wp\/v2\/comments?post=1214"}],"version-history":[{"count":9,"href":"https:\/\/www.bcchr.ca\/gut4health\/wp-json\/wp\/v2\/pages\/1214\/revisions"}],"predecessor-version":[{"id":2575,"href":"https:\/\/www.bcchr.ca\/gut4health\/wp-json\/wp\/v2\/pages\/1214\/revisions\/2575"}],"wp:attachment":[{"href":"https:\/\/www.bcchr.ca\/gut4health\/wp-json\/wp\/v2\/media?parent=1214"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}