Facilities

Providing the BCCHR research community with access to the largest clinical service of its kind in Canada.

We Maintain BCCHR Buildings, Infrastructures, and Grounds

The research facilities on the Oak Street campus comprise more than 350,000 square feet. The Research Facilities department is responsible for overseeing operations, health and safety, space management, renovations, and access to research areas throughout the Oak Street campus.

The Research Facilities department provides a broad range of services that support the functionality, safety, efficiency, and sustainability of the buildings, infrastructures, and grounds at BCCHR. Research Facilities provides occupant services for 1,500+ research faculty, trainees, and personnel and oversees the planning, maintenance, and operations for six buildings on the Oak Street campus.

Wayfinding

Need help finding your way around the Oak Street campus? Check out the campus map and BCCHR site map below.

The Oak Street campus is home to BC Children’s Hospital, BC Women’s Hospital + Health Centre, BC Children’s Hospital Research Institute, Sunny Hill Health Centre, Djavad Mowafaghian Child Care Centre, Ronald McDonald House, Healthy Minds Centre, and more.

Oak Street Campus MapBCCHR site map

Occupational Health & Safety

Research Facilities hosts mandatory fire safety information sessions twice annually for the BCCHR research community. Chemical safety workshops are available on an as-requested basis.

We provide documents, information, and other resources related to waste disposal and handling, lab inspection, chemical spill clean-up protocol, biosafety training, and more.

Education & Training Facilities + Research Space

BCCHR’s educational facilities include the 205-seat Chan Centre for Family Health Education and the Chieng Family Atrium. These facilities provide seminar and education rooms for our researchers and trainees, as well as other health professionals from BC Children’s Hospital, BC Women’s Hospital + Health Centre, and partner organizations.

The Research Space Committee proposes research space guidelines for BCCHR, makes recommendations on issues of space management, assists in the allocation and re-allocation of space to meet strategic requirements, and undertakes annual reviews of existing space allocations to ensure optimal space utilization.

Room Booking

The Oak Street campus has a wide variety of facilities available for your event or meeting, with the capacity to accommodate groups ranging in size from six to 200.

Meeting rooms are available for members of the BCCHR research community, as well as for guests to the Oak Street campus who wish to host an event at our facility. Members of the BCCHR research community can find more information on ResearchHub. All room booking-related questions can be directed to rooms@bcchr.ca.

Research Support Portal — Facilities

If you are a BCCHR research community member, use the Research Support Portal — Facilities to request Research Facilities services.

Research Facilities services accessible through the Support Portal include emergency freezer booking and freezer monitoring; key, phone, and photo ID requests; building maintenance including electrical, temperature/thermostat, plumbing, wall mounting, etc.; equipment purchase, repair, or disposal; request for space or moves; housekeeping; and more.

Facilities Core Personnel

We ensure that all members of the BCCHR research community have everything they need to work safely and comfortably in a workspace well-suited to their needs.

Todd Jacques

Director, Research Facilities

Todd Jacques

He/Him/His

Director, Research Facilities

As the Director of Research Facilities, Todd Jacques provides support for all research-related equipment, construction/renovation, health and safety, and spaces, including for BC Children’s Hospital Foundation and the UBC Faculty of Medicine. In addition, Todd is responsible for overseeing the shipping and receiving system, as well as the BCCHR animal facility where most of the wet lab research is performed. His support extends beyond the Institute as he provides assistance to partners, such as the Women’s Health Research Institute.

John Dado

Coordinator, Health, Safety, Environment

John Dado

He/Him/His

Coordinator, Health, Safety, Environment

John Dado holds a degree in Chemical Engineering and previously served as a chemistry and laboratory instructor in the Philippines. Most recently, he worked as the BCCHR Facilities Shipper/Receiver. Outside of work, John stays active through workouts or hiking, and exploring local restaurants and cafés.

Nathalie Pilkington

Coordinator, Research Facilities and Space Planning

Nathalie Pilkington

She/Her/Hers

Coordinator, Research Facilities and Space Planning

Nathalie provides ongoing analysis and planning of space issues, inquiries, and allocations — to ensure the efficient and cost-effective utilization of BCCHR’s portfolio of space. Her responsibilities include forecasting future space needs, developing space management policies and procedures, managing space and occupancy data, coordinating moves, and overseeing renovation projects.

Kayla Shayne

Coordinator, Laboratory and Research Facilities

Kayla Shayne

She/Her/Hers

Coordinator, Laboratory and Research Facilities

As the Research Facilities Coordinator, Kayla is responsible for overseeing and managing the logistical operations of our research facilities. This includes coordinating and scheduling the use of equipment, ensuring compliance with safety regulations, managing inventory and supplies, and facilitating maintenance and repairs. Leveraging communication skills and forming close working relationships are vital in liaising with researchers, staff, and vendors to ensure smooth operations. With her strong problem-solving abilities and a keen eye for efficiency, Kayla plays a key role in supporting our research endeavours and maintaining a productive and safe environment.

Tracy Aomoto

Administrative Assistant, Research Facilities

Tracy Aomoto

She/Her/Hers

Administrative Assistant, Research Facilities

As the Facilities Research Administrative Assistant, Tracy plays a crucial role in supporting the smooth operations of the Research Facilities department. Her primary responsibilities include maintaining the room booking calendars, conducting extensive research to gather relevant data and information related to facilities management, assisting in the analysis and evaluation of facility-related projects, and preparing comprehensive reports, minutes, and presentations. Tracy collaborates closely with the facilities team to ensure accurate documentation and recordkeeping, while also coordinating with external vendors and suppliers for procurement and inventory management. With strong organizational skills and attention to detail, Tracy contributes to optimizing facility processes and providing valuable insights for informed decision-making.

BCCHR Emergency Contacts

In the case of:

  • Flooding or major leaks
  • Hazardous spills
  • Emergency incidents or accidents

Please contact Todd Jacques at 604-788-8806 (24/7) or Kayla Shayne at 604-314-0445. We will send or contact someone immediately. For non-emergencies or for first aid, please contact security at 604-875-2999.

Contact Facilities

If you are affiliated with BCCHR, please visit ResearchHub to learn more. For general questions about facilities, contact Facilities.

email facilities