What is Smart Triage?

Smart TriageSmart Triage is a digital platform that enables the triage of sick and critically ill children at health facilities in low resourced settings. The platform consists of:

  1. Smart Triage mobile app: Using predictive algorithms this mobile application allows healthcare providers to triage pediatric patients efficiently and effectively. The triage process is supported by pulse oximetry and the integration of a custom pulse oximetry application. Once triaged, children are assigned a risk category which allows health care providers to easily identify emergency and high risk children to ensure they receive the lifesaving care they need as quickly as possible.  The predictive algorithm was developed and is updated based on actual outcomes.
  2. Clinician dashboard: Linked to the mobile application this interactive dashboard is accessed through a laptop or tablet.  It displays real time data on patient risk prioritization, demographics, time to treatment, and their location in the facility. The dashboard also includes customized reports that Mother holding childcan be used by the hospital to track treatment times, set and monitor health care quality benchmarks and facilitate ongoing quality improvement.
  3. Smart Spot: Integrated with the mobile application and clinician dashboard, this Bluetooth enabled treatment tracking and patient location system allows health care workers to easily identify priority and high risk patients and monitor treatment times to ensure the timely provision of care.

Together, the Smart Triage platform uses a data-driven approach to improve the quality of care for children suffering from severe infectious illness and enables the allocation of scarce resources more efficiently. The goal of Smart Triage is to enable healthcare workers to recognize children in need of emergency treatment more rapidly, deploy resources efficiently to enable timely care and improve pediatric outcomes.

Why is Smart Triage needed?

In low resource settings, patients are frequently admitted and treated on a first-come, first-serve basis, leading to delayed care for children who are in need of urgent treatment. Sepsis, defined as a systemic response to infection that leads to vital organ dysfunction, is a leading cause of death and disability in children. These children can receive faster treatment if every child is rapidly triaged upon arrival to identify danger and priority signs of sepsis. Sepsis however, is a syndrome that mimics many conditions and few health workers can confidently triage and diagnose sepsis. With Sepsis, every hour of delay in treatment is associated with greater risks of organ damage and death. 

Mother and child in clinic
The purpose of Smart Triage is to develop and clinically evaluate a digital triage tool that can be used to rapidly and reliably, without the need for extensive memorization or training by frontline health workers, identify critically ill children (including those with sepsis) and get them the care they need as quickly as possible.

In addition to shortening time to treatment and improving health outcomes for critically ill children, the Smart Triage platform has been designed to support hospitals and health care teams with their healthcare quality improvement (QI) efforts. Due to a variety of factors, quality of care in many low resource settings is suboptimal and associated with more than 8 million deaths yearly from conditions that should be treatable by the health system. QI is a continuous day to day process of identifying areas for improvement and implementing solutions to address them. Smart Triage can contribute to QI efforts by providing critical high-quality data to strengthen leadership and governance, engage the workforce, and facilitate optimal use of resources.

How did we develop Smart Triage?

In 2017 the Institute for Global Health (IGH; formerly the Centre for International Child Health) at BC Children's Hospital and BC Women’s Hospital + Health Centre was awarded $250,000 as a finalist in the Google.org Impact Challenge. The innovation proposed was the Pocket Doc for Pneumonia, a low-cost smartphone tool that would help health care workers in remote areas and developing countries to accurately diagnose pneumonia and save children's lives. The project was deployed in Uganda in 2018, with partner health facility Holy Innocents Children's Hospital. 

Wellcome LogoIn 2019, a grant was generously awarded by the Wellcome Trust, to engage in the next phase of this project — Smart Triage. This phase of the project aimed to validate the predictive algorithms used in the Paediatric Rapid Sepsis Trigger (PRST) tool, the basis of the Smart Triage risk prioritization model used in the Smart Triage app.  The work on the this phase of the project began in September 2019 and was completed at two sites in Kenya and Uganda, with support from our partners at the Kenya Medical Research Institute (KEMRI) and Walimu in Uganda. 

Uganda hospital

In Uganda, baseline data collection for the PRST study began in May of 2020 at Jinja Regional Referral Hospital. The PRST model was validated using data collected from a total of 1756 participants and the validated model was integrated into the Smart Triage mobile application. User testing for the Smart Spot automated patient and treatment tracking system was completed, and the entire Smart Triage triaging platform (i.e., mobile application, clinician dashboard, and Smart Spot) was implemented at Jinja Regional Referral Hospital (JRRH) in April 2021.

In Kenya, baseline data collection to validate the PRST model began in February 2021 at Mbagathi County Hospital. The model was validated using data collected from 2856 participants and the Smart Triage triaging platform was implemented in December 2021. The model has since been integrated into the Dormax electronic medical record (EMR) platform currently at Mbagathi County Hospital, to support its continued use at the facility.

Implementation of Smart Triage+QI

In 2020, we partnered with Walimu and the Uganda Catholic Medical Bureau (UCMB) to expand the Smart Triage platform to an additional four hospitals in Uganda with the support of Grand Challenges Canada, funded by the Government of Canada. This funding provided an opportunity to  develop a scalable package of training materials on data-driven quality improvement (i.e., Smart Triage+QI) which can be used by health workers, hospital leadership, and health decision-makers to integrate this improved approach to triaging at public and private facilities across Uganda.

In 2022, we implemented Smart Triage+QI at Gulu Regional Referral Hospital, St Joseph’s Hospital Kitovu, and Uganda Martyrs’ Ibanda Hospital, and supported Holy Innocents Children’s Hospital with transitioning from use of Pocket Doc for Pneumonia to Smart Triage+QI. We also partnered with Kisiizi Hospital in Uganda to integrate the PRST model into their Streamline EMR, which has supported use of the Smart Triage approach at this facility. As of November 2023, over 70,000 children have been triaged using the Smart Triage platform, and over 200 health workers have been trained in use of Smart Triage and QI.

Grand Challenges Canada logo


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Our Team

The Smart Triage team includes experts with strengths and perspectives from different fields, countries, and contexts. The Institute for Global Health (IGH; formally the Centre for International Child Health) at BC Children's Hospital and BC Women’s Hospital + Health Centre coordinates activities for the team. Our team includes experts in child health, sepsis, neonatology, mobile health, epidemiology, technology, engineering, software development, business, and program management.

Research Team

  • Dr. Samuel Akech – Principal Investigator, KEMRI-Wellcome Trust Research Programme
  • Dr. Nathan Kenya Mugisha – Executive Director, Walimu
  • Dr. Abner Tagoola – Head of Department Paediatrics, Jinja Regional Referral Hospital
  • Dr. Sam Orach – Executive Secretary, Uganda Catholic Medical Bureau
  • Dr. Ronald Kasyaba – Assistant Executive Secretary, Uganda Catholic Medical Bureau
  • Dr. Yashodani Pillay – Postdoctoral Research Fellow, UBC, Department of Anesthesiology, Pharmacology and Therapeutics; Project Coordinator, IGH
  • Dr. Mark Ansermino – Executive Medical Director, Global Health; Co-Director, Digital Health Innovation Lab at BC Children’s; Professor, UBC Department of Anesthesia, Pharmacology and Therapeutics
  • Dr. Niranjan Kissoon – Professor, UBC Departments of Pediatrics and Surgery (Emergency Medicine)
  • Dr. Matthew O. Wiens – Investigator, IGH; Assistant Professor, UBC Department of Anesthesia, Pharmacology and Therapeutics
  • Dr. Guy Dumont – Investigator, BC Children’s Hospital; Co-Director, Digital Health Innovation Lab at BC Children’s; Professor, UBC Department of Electrical and Computer Engineering
  • Dr. David Kimutai – Paediatrician, Mbagathi County Hospital Kenya
  • Dr. Paska Apiyo – Deputy Director, Gulu Regional Referral Hospital, Uganda
  • Dr. Florence Oyella – Head of Department Paediatrics, Gulu Regional Referral Hospital
  • Dr. Benard Opar – Technical Coordinator, Walimu, Uganda
  • Fredson Tumusiime Robert – Project Coordinator, Walimu
  • Savio Mwaka – Program Manager, Walimu
  • Catherine Kiggundu – Accountant, Walimu
  • Dr. Stephen Businge – Holy Innocents Children’s Hospital, Uganda
  • James Karugaba – Holy Innocents Children’s Hospital
  • Ivan Aine Aye Ishebukara – Information Technology Specialist, Holy Innocents Children’s Hospital, and Walimu
  • Mike English – Head of the Clinical Information Network (CIN), KEMRI-Wellcome Trust Research Programme
  • Paul Mwaniki – Data Management, KEMRI-Wellcome Trust Research Programme
  • Morris Ogero – Data Management, KEMRI-Wellcome Trust Research Programme
  • Cynthia Khazenzi – Data Management, KEMRI-Wellcome Trust Research Programme
  • Stephen Kamau – Study Coordination, KEMRI-Wellcome Trust Research Programme
  • Joyce Kigo – Data Management, KEMRI-Wellcome Trust Research Programme
  • Dr. Edmond Li – UBC, Department of Anesthesiology, Pharmacology and Therapeutics.
  • Bella Hwang – Program Manager, IGH
  • Dustin Dunsmuir – Software Developer, IGH
  • Charly Huxford – Research Assistant, IGH
  • Stefanie Novakowski – Strategic Lead, Global Health Research Development, IGH

Support and Acknowledgements

The Smart Triage team gratefully acknowledges our implementing partners Walimu, KEMRI, and the Uganda Catholic Medical Bureau, as well as our funding partners, including Google, Wellcome Trust, Grand Challenges Canada, Mining4Life and the BC Children’s Hospital Foundation.

Smart Triage Partners


For more information, please contact Yash Pillay.